“By the turn of the 21st Century, human powered telephone surveying had become obsolete.” Though still used today, it is employed by those who do not understand that the application of current technologies not only increases efficiency (i.e. the speed in which a survey can take place) but also decreases cost (both fixed and variable). Hence, the imminent demise of the human powered “survey” call.

Last century’s telephony inventions set the course for an automated invasion of the personal communication space. WATSON seeks to alter the course and reduce customer cost by web enabling the customer interface allowing immediate order, payment transaction, message build out, testing and implementation....faster... better...cheaper! WATSON drives down total cost of ownership of the technology thereby making it an affordable, effective tool, indispensable in even the smallest budgeted ad campaign, business rollout or monthly operation plan. Watson utilizes the industry’s most versatile voice processing hardware running on ultra-high powered multi-processor open source servers.

WATSON’S “SurveyITSM” product allows intelligent, INTERACTIVE keyed response to as many levels as a survey needs. And the results can be fed back to the survey owner at the end of the day…end of the hour... or in real time. The technology can even transfer the caller to a “human” if the respondse fits into a preselected profile.

To contact your rep today, please call (504) 962-8353

 
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